Great Service by RKPage -

Earlier today I picked up my two Honda ATVs that I had taken in to Sargents for routine service. Briefly, I'd like to cover three items. First, the service work provided was done exceptionally. All items were explained to me in detail. The timeliness of service was what was promised. Attention to detail was obvious. Second, the staff was friendly, courteous and knowledgable. Last, the cost came in substantially under what was originally quoted. In today's economy, a business that is honest and provides value is model that all businesses should follow. I am not a relative or even a friend of any employee of Sargents, and this is my first time using them for service. I can promise you I will be a return customer.

Richard Shanders reviewed 4 months ago

Quality 2 / 3 Appeal 2 / 3 Service 3 / 3
I was working on my Zooma 33cc scooter, and it was nice to find a shop that is local. They were able to supply me with items that are rarely stocked at the big shops around town. Customer service in the shop is bar none. I messed up the measurements on a chain, and they ha no problem with getting it re-cut so i could get up and rolling. Thanks guys

A Google User reviewed 5 months ago

Overall 3 / 3
I'm a long time customer of Sargent's Motorsports and proud of it! Never have I been let down by their excellent customer service and knowledge of all parts and merchandise. I have purchased both bikes and gear from the shop and have always been extremely satisfied. I'm an avid dirt bike rider who lives a solid hour away but would gladly go out of my way to work with these guys over other local shops. FIVE stars from me, these guys rock!

A Google User reviewed 8 months ago

Overall 3 / 3
Nothing like dealing with a real person, someone who actually cares, and knows their product. I had the pleasure of working with the owner, Gary Sargent Sr. I had found his store through the manufacturer of an ATV trailer I wanted, and I am glad I did. Not only was his pricing the best, but he made the purchase very comfortable and straight forward. Never tried to push or "sale" the item, he knew the product could do that on its own. He truly established a personal relationship and provided proper detail and recommendations. In the end I decided to make the purchase and make arrangements to get the trailer from Portland to Medford! That is how great the experience has been. This isn't so much of a review on a product, but of Gary and his store. A class act from a classy guy!

A Google User review

Overall 3 / 3
I've had problems with my bike, not with Sargent's, they have always be straight with me and willing to back me on the issues I have had with the now nonexistent manufacturer of my bike. Also the problems I have had were rare to unknown to happen to others with the same bike...so I got the proverbial lemon .. but I still love the bike now that the bugs are gone. My Daughter will be putting miles on it now that I have upgraded to a bigger bike. They are my first and last call when I have a motorcycle need. They may not make everyone happy but they try...
Liked: Service, Value